Terms and Conditions

Effective Date: Sep 1, 2020

Welcome to Pearloneholding. By accessing or using our services and website (www.pearloneholding.com), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

“Company” refers to Pearloneholding, located at 5700 Sepulveda Blvd, Van Nuys, CA 91411.
“Service” refers to our chauffeured transportation services and other related offerings.
“Customer” or “You” refers to anyone who uses our services, website, or interacts with us.

2. Booking and Payment

Reservations: To use our chauffeured transportation service, you must make a reservation in advance through our website or by contacting us at 818-421-4015.
Payment: We accept credit/debit cards and other accepted payment methods provided during the booking process. Full payment is required at the time of booking, unless otherwise agreed.
Cancellation Policy: Cancellations made within 24 hours of the scheduled pick-up time may be subject to a cancellation fee. Refunds for cancellations made within this period are not guaranteed. Please review specific terms related to cancellations during your booking.
No-Shows: Failure to show up at the agreed pick-up location without prior cancellation may result in a full charge for the service.

3. Use of Service

Customer Responsibilities: As a customer, you agree to provide accurate information during the booking process. You are responsible for ensuring that all details of your reservation, including pick-up times and locations, are correct.
Conduct: You must behave respectfully toward our chauffeurs and other passengers. The company reserves the right to refuse service to any customer engaging in unlawful, disruptive, or disrespectful behavior.
Luggage and Personal Items: We are not responsible for lost or damaged luggage or personal belongings. Please ensure that your items are secure before and after the ride.

4. Limitation of Liability

Service Availability: While we strive to provide timely and reliable service, Pearloneholding cannot guarantee that your ride will always be on time due to traffic, weather conditions, or other unforeseen circumstances.
Liability: Pearloneholding will not be held liable for any damages, losses, or injuries arising from the use of our services, including but not limited to accidents, delays, or cancellations.
Indemnification: You agree to indemnify and hold Pearloneholding harmless from any claims, damages, or liabilities arising out of your use of our services or violation of these Terms and Conditions.

5. Changes to Services and Pricing

Service Changes: Pearloneholding reserves the right to modify or discontinue any part of our services at any time without prior notice.
Pricing: All prices are subject to change without notice. The price for your booking will be the price in effect at the time of your reservation.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Pearloneholding and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Privacy Policy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action arising out of or related to these Terms will be filed exclusively in the state or federal courts located in California.

9. Amendments

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes signifies your acceptance of the updated Terms and Conditions.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Pearloneholding
5700 Sepulveda Blvd
Van Nuys, CA 91411
Phone: 818-421-4015
Email: pearl1vahan@gmail.com